Frequently Asked Questions
How do I book flights online?
You can search, compare, and book directly through our website. Once payment is confirmed, your e‑ticket is issued instantly.
Can I book over the phone?
Yes, our support team can assist with bookings if you prefer personal guidance.
What payment methods are accepted?
We accept major debit/credit cards and secure online transfers.
Are there extra charges for personal cards?
No - in line with UK law, we do not add surcharges for personal debit/credit cards. Business cards may incur a small fee.
Can I change my travel dates?
Yes, subject to airline rules and fare conditions. Change fees may apply.
What if I make a mistake in my name?
Minor corrections may be possible, but major errors could require a new ticket. Always double‑check before confirming.
How do I request a refund?
Submit a request through our support team. Refunds depend on airline policy and ticket type.
How long does it take?
Refunds are usually processed within 7–14 working days after airline approval.
Do I need a visa for India?
Most UK nationals require a visa. Please check the latest requirements before travel.
What ID is needed at the airport?
A valid passport and your e‑ticket are mandatory.
How can I contact you?
Our helpline and email support are available 7 days a week.
Do you offer 24/7 assistance?
Yes, for urgent travel issues we provide round‑the‑clock support.